Tim Waterstone is one of Britain's most successful businessmen, having built the Waterstone's empire that started with one small bookshop in 1982. In this memoir he recalls the childhood experiences that led him to become an entrepreneur and outlines the business philosophy that allowed Waterstone's to dominate the bookselling business throughout the country. Tim explores his formative years in a small town in rural England at the end of the Second World War, and the troubled relationship he had with his father, before moving on to the epiphany he had while studying at Cambridge, which set him on the road to Waterstone's and gave birth to the creative strategy that made him a high street name, and Waterstone's the largest booksellers in Europe.
I've never been a big fan of the business memoir - I've never found "rags to riches" tales particularly exciting and as someone who has always been far more interested in the creative side of life as opposed to the business side, it's not a genre I've dipped my toe in very often.
However, as a huge lover of books, a regular shopper in Waterstones (there are 3 within a ten minute walk of my office, which, for someone with a love of books and no impulse control, is dangerous!), and as a former bookseller in a Waterstones, I was intrigued to read the tale of how Tim Waterstone (Sir Tim Waterstone now) turned a single bookshop into an empire -and I was pleased to find that "The Face Pressed Against the Window" is half personal memoir, half account of years spent running and growing his bookshops. Tim Waterstone has, unsurprisingly, rather a unique voice -and the account of his life is well told, with spirit, warm humour and a careful balance of tone that conveys both the nostalgia and the harsh realities of life in post-WWII Britain
From childhood, through University, and then a brief spell in India, Tim Waterstone comes onto his time running bookstores -but what's important is that he doesn't allow himself to wallow in his own success, but instead celebrates his staff - of the culture and creativity that his bookstores have inspired, and of the mere fact that, in this "Digital" age his idea has endured and, in recent years, thrived. A testament to the power of learning and reading - "The Face Pressed Against a Window" is a surprising, moving and heartwarming read from an industry leader.